Workforce Readiness at Collin College

Plano Public Library is partnering with Collin College for the Workforce Readiness course Contact Center Excellence.  This is a free 6 session course which will provide you with the skills necessary to prepare you for the position of Contact Center Representative.  Anyone successfully completing all 6 sessions of the course will be invited to a […]

Ace Your Job Interview

“Tell me about yourself.” Isn’t that the worst interview question? How are you supposed to answer? Interviewing for a job can be nerve-wracking and frustrating. Between the sweaty palms and shaky knees, you can become a little stress-ball of emotions. One way to ease this discomfort is to prepare for the questions ahead of time. […]