Workforce Readiness at Collin College

Plano Public Library is partnering with Collin College for the Workforce Readiness course Contact Center Excellence.  This is a free 6 session course which will provide you with the skills necessary to prepare you for the position of Contact Center Representative.  Anyone successfully completing all 6 sessions of the course will be invited to a […]

Performance Review Time

More and more, companies are relying on their employees to write a self-review of their accomplishments or areas where they need improvement or growth. This can be a nerve wracking experience for anyone to document to their employer.  Fortunately, there is help for anyone who is going through this and needs guidance on how to […]